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Terms of Service

Terms of use for LëtzPass and its AI-powered preparation tools.

Terms of Service

Last updated: April 7, 2026

1. Agreement

By accessing or using LëtzPass, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service. You must be at least 16 years of age to use LëtzPass, in accordance with Luxembourg data protection law.

2. Service Description

LëtzPass is an AI-powered practice tool for the Luxembourgish Sproochentest. You can record spoken answers to practice questions, receive AI-generated transcription, scoring, and feedback, and track your progress over time. The service is designed to supplement your exam preparation.

3. Not an Official Exam

This is an independent practice tool. LëtzPass is not affiliated with, endorsed by, or connected to the Institut National des Langues (INL) or the Luxembourg Government. Practice scores are estimates and do not guarantee exam results.

4. Pricing and Access

LëtzPass offers the following access tiers:

  • 30-Day Access — €49. Full access for 30 days from the date of purchase.
  • 90-Day Access — €89. Full access for 90 days from the date of purchase.

There is no automatic renewal on any plan. When your access period expires, your account data and progress history are retained, but you will not be able to start new practice sessions until you purchase again. See Section 5 below for our refund policy.

5. Refund Policy

In accordance with the EU Consumer Rights Directive, you have a 14-day right of withdrawal from the date of purchase. If you are not satisfied with LëtzPass for any reason, you may request a full refund within 14 days of your purchase date by contacting contact@letzpass.com.

  • Refund requests must be made within 14 days of purchase.
  • Refunds are issued to the original payment method via Stripe.
  • Upon refund, your plan reverts to the free tier immediately. Your practice history is retained.
  • To request a refund, email contact@letzpass.com with your account email and purchase date.

6. Guest Access

You may use LëtzPass as a guest without creating an account. Guest session data is stored locally in your browser. If you clear your browser data or switch devices, guest progress cannot be recovered. We recommend creating an account to preserve your data.

7. Acceptable Use

  • Use the service for personal exam preparation only.
  • Do not share your account credentials with others.
  • Do not attempt to reverse-engineer the AI scoring system.
  • Do not scrape, crawl, or use automated tools to access the service.
  • Do not submit offensive, abusive, or illegal content through the service.

8. Intellectual Property

All content in LëtzPass — including questions, model answers, UI design, and scoring algorithms — is owned by UnchartedEdge and protected by copyright. You retain all rights to your own audio recordings. You may not reproduce, distribute, or create derivative works from our content without written permission.

9. AI-Generated Feedback

Scoring and feedback are generated by AI models and may contain errors or inaccuracies. AI feedback is intended to supplement your preparation, not replace it. Scores are estimates of your performance and should not be taken as a prediction of official exam results.

10. Service Availability

We strive to keep LëtzPass available at all times, but we provide the service on a best-effort basis. We may perform maintenance or updates that temporarily interrupt access. There is no guaranteed uptime or service level agreement (SLA). We are not liable for any loss resulting from service interruptions.

11. Limitation of Liability

The service is provided “as is” without warranties of any kind, express or implied. We do not guarantee exam success. In no event shall UnchartedEdge be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our maximum aggregate liability is limited to the amount you paid for your current access period.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

13. Contact

UnchartedEdge
contact@letzpass.com